About the MadCasino NZ Guide
The MadCasino NZ Guide is an independent information site for adults in New Zealand. We do not run the casino, take deposits or bets, or have any access to player accounts. Our job is to set out MadCasino's bonuses, payments, licence and rules as the casino publishes them, and to explain what they mean for someone in New Zealand.
Who Writes This Guide
The guide is written and kept up to date by Liam Harrington, Senior iGaming Analyst, with a small editorial team that follows casino terms, payment rules and safer gambling standards across several markets. Scores on this site rest on the evidence listed in each score table and are not paid for by the casino.
How Facts Are Checked
- The casino's own pages first. Bonuses, limits and rules come from madcasino6.io: home page, Promotions, terms, KYC, AML, responsible gaming, dispute, refund and privacy policies.
- The licence register. Softon Ltd's Anjouan licence ALSI-202409012-FI1 was checked in the public Anjouan register.
- Euro figures, clearly labelled. The casino publishes its amounts in euro. Whether NZD is offered was not confirmed and no NZD amounts are published, so we quote euro and tell you to check the cashier.
- Screenshots in English. Images show the casino's English interface, the version New Zealand players use.
- "Not disclosed" means not disclosed. Where the casino publishes nothing (RTP, table limits, VIP tiers, minimum deposit per bonus step), we say so instead of guessing.
- Local context, kept separate. What we write about New Zealand law, tax and helplines is general information; check the official source for your situation.
Contacting MadCasino
Questions about your account, payments, bonuses or verification have to go to the casino itself.
| Channel | Details | Best for |
|---|---|---|
| Live chat | On the casino site, 24/7 as stated by MadCasino | Quick questions, limits, technical problems |
| support@madcasino.io | Written requests, self-exclusion from your registered address, refunds | |
| Complaints | complaints@madcasino.io | Formal complaints; replies can take up to 60 working days |
| Phone | None | — |
How This Site Is Funded
A few links on this site lead to the casino and may be affiliate links: if someone registers through them, we may earn a commission from the operator at no cost to the player. That never changes what we publish. Limits, exclusions and weak points are shown as plainly as bonuses, MadCasino has no say over our texts, and we never encourage anyone to use a VPN or to play from a country the casino excludes, such as Australia.
Our Line on Gambling Harm
This site is for adults aged 18 and over. Gambling carries a real risk of losing money and is never a way to earn a living. If you feel your gambling is slipping out of control, set limits in your account, read our gambling harm help page, or call the free Gambling Helpline on 0800 654 655.